Frequently Asked Questions (FAQs)
Welcome to the FAQs page of www.drsalonijain.com. We’ve compiled answers to common questions to help you understand our services better. If you have any other queries, feel free to Contact Us.
GENERAL
1. Who is Dr. Saloni Jain?
Dr. Saloni Jain is a certified homoeopathic medical professional and wellness expert offering personalized medical consultations, lifestyle counselling, diet plans, and health programs designed to improve physical and mental well-being.
2. What kind of services are available on this website?
We offer:
- Medical Consultations
- One-on-One Counselling and Coaching
- Health & Diet Consultations
- Online and Offline Wellness Programs
- Specialised Programs for Stress, Hormonal Balance, Gut Health, Women’s Health, etc.
APPOINTMENTS & BOOKINGS
3. How can I book an appointment?
Appointments can be booked directly via the Booking Page on the website. Choose your preferred service, time slot, and complete the payment to confirm your session.
4. Can I cancel or reschedule my appointment?
Appointments once scheduled cannot be cancelled or rescheduled. A new appointment will have to be created in such cases.
CONSULTATIONS
5. Are the consultations done online or in person?
As of now, we are offering only online (via video call) consultations.
6. How long is each consultation session?
Session durations vary by service:
- Medical Consultations: 15–30 minutes
- Counselling/Coaching: 45–60 minutes
- Program Sessions: Varies depending on the program structure
PROGRAMS & DIET PLANS
7. What are the wellness programs about?
Our programs are designed to address specific health goals such as:
- Weight Management
- Hormonal Imbalance
- PCOS/PCOD
- Digestive Health
- Stress & Anxiety
- Overall Lifestyle Management
These include consultations, diet plans, guidance, and follow-ups.
8. Will I get a personalized diet plan?
Yes, all diet consultations and wellness programs include a personalized plan based on your health history, goals, and lifestyle preferences.
PAYMENTS & REFUNDS
9. How do I make a payment?
Payments can be made securely through credit/debit cards, UPI, or net banking at the time of booking.
10. Are the services refundable?
Services are non-refundable once delivered. Please refer to our Cancellation & Refund Policy.
PRIVACY & CONFIDENTIALITY
11. Will my health information be kept confidential?
Absolutely. All personal and medical data shared during consultations are handled with strict confidentiality in line with our Privacy Policy.
TECHNICAL SUPPORT
12. What if I face technical issues during an online session?
In the event of any technical disruption, we will reschedule your session at the earliest possible convenience at no extra cost.
CONTACT & SUPPORT
13. How can I contact Dr. Saloni Jain’s team?
You can reach us via:
- Email: contact@drsalonijain.com
- Phone/WhatsApp: +91-8146793342
Have more questions? Click here to contact us or email us directly at contact@drsalonijain.com.
